Shipping policy
Shipping policy
We dispatch every website order on the next working day and show your delivery dates before you pay.
Dispatch
- Orders are packed and shipped from our manufacturing partner's facility in Roorkee, Uttarakhand.
- An order placed today is dispatched the next working day. We do not dispatch on Sundays or on festival holidays such as Diwali, so orders placed just before one ship on the next working day after it.
Delivery time
- On the product page, enter your pincode. We show a delivery window, for example "12 Nov to 14 Nov". It is based on how far your pincode is from our warehouse.
- The window is an estimate. Weather, strikes and remote locations can add a day or two.
Delivery and handling charges
- A single delivery and handling amount of Rs. 49 is added at checkout, where it appears on the "Shipping" line. You see it before you pay, and nothing is added afterwards.
- If you qualify for our 3-day results guarantee refund, this amount is refunded too.
Where we deliver
- Most pincodes in India that our courier partners serve. Enter your pincode on the product page to check.
- We do not ship outside India.
Blinkit cities
If your pincode is on Blinkit, you can get the same 250ml bottle in about 10 minutes there. Blinkit orders are handled by Blinkit and are not covered by the website's 3-day guarantee.
Problems with delivery
- If the courier cannot reach you, they will try again and call you. After repeated failed attempts, the parcel returns to us. Write to liznomorebrand@gmail.com and we will re-ship it or refund you.
- If a parcel looks damaged on arrival, take a photo before opening it. Within 48 hours of delivery, email liznomorebrand@gmail.com or WhatsApp +91-7033094700 with your order number and photos of the parcel and the product. Please do not use the website contact form for this, as it cannot take photos.